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Landscaping Direct Online Limited (T/A Landscaping Direct) is committed to protecting and respecting your personal information and complying with The General Data Protection Regulation (EU) 2016/679 (GDPR) and the UK Data Protection Act 2018 to ensure transparency and confidence in the use of our website and associated services.
This Privacy Policy explains how the information we gather from you is managed – how and why data is collected, how it is used, secured and your rights surrounding it.
The Privacy Policy may be amended and updated from time to time in order to maintain accuracy, relevance, transparency and compliance.
Landscaping Direct Online Limited (T/A Landscaping Direct), otherwise referred to as “We”, “Us”, “Our” or “Landscaping Direct” is the “Controller” of your personal data and is responsible for it. Landscaping Direct Online Limited is a company incorporated in England under company registration number 13872517. Registered Address: Office 5C, Weir Mill, Manchester Rd, Mossley, Ashton-under-Lyne, OL5 9QA.
Should you wish to contact us in regards to your personal data, please write to us at our registered address:
Landscaping Direct Online Ltd
(T/A Landscaping Direct)
Office 5C
Weir Mill
Manchester Rd
Mossley
Ashton-under-Lyne
OL5 9QA
Or enquiries@landscapingdirect.co.uk
“We”, “Us”, “Our”, “Landscaping Direct” and “Company” means Landscaping Direct Online Limited (T/A Landscaping Direct) – Company Registration Number 13872517.
“Website” and “Site” refers to landscapingdirect.co.uk and its subsequent web-pages.
“Services” and “Associated Services” refers to activities and interactions beyond the browsing of the website – such as placing orders with us, contacting us for advice, visiting any events we may host, partaking in social media discussions and promotions, etcetera where your information is directly or indirectly volunteered.
“You”, “User”, “Customer” and “Consumer” means the person or business who uses our website, services or purchases from us.
“Personal Information, “Information”, “Personal Data” and “Data” is any data or information about an individual from which that person can be identified. It does not include anonymised data where the identity has been removed.
The types of data we collect from you depends on the interaction(s) you have with Landscaping Direct and its associated services.
If we need to collect personal data to be able to fulfil a contract – i.e orders placed with us, and you fail to provide that data when requested, we may not be able to perform that contract and therefore have to cancel the order or service in which case you will be notified.
The way information is collected from you depends on the interaction(s) you have with Landscaping Direct and its associated services.
Landscaping Direct works closely with select partners in order to provide the services we do. For this reason, limited amounts of your data will be shared with our trusted third parties to carry out business practices.
If required by law or if we reasonably believe that the use or disclosure of your information is necessary to protect the company’s rights and/or to comply with a judicial proceeding, court order, or legal process, Landscaping Direct may share your data accordingly.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Your data may be shared internally amongst employees or departments within Landscaping Direct’s corporate family or affiliates for such things as customer support, complaints handling, marketing, technical operations, or account management purposes.
If Landscaping Direct sells, transfers or merges parts of its business assets, the new partner or owner may use your personal data in the same way as this Privacy Policy sets out.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, stolen or used, altered or disclosed in an unauthorised way. Digital data is stored on secure servers with regular backups and security updates to prevent the loss of data. Any hard copies of your data are either destroyed where records are not required to be kept or stored in a locked, secure location for no longer than the period required to keep them available before they are permanently destroyed.
The amount of personal data disclosed to our employees, teams, affiliates, partners and other third parties is limited in terms of access and amount in order to restrict the usage to the business purpose it is being used for. These parties are only permitted to use the information on the instruction of Landscaping Direct under a duty of confidentiality.
Should a personal data breach occur, we will notify you and any applicable regulator where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances we may anonymise your personal data (so that you cannot be identified) in which case we may use this information indefinitely without further notice to you for research or statistical purposes.
The UK GDPR provides the following rights for individuals:
If you make a request for a copy of your personal data, or someone else’s on their behalf, you will be required to provide evidence of authority and proof of identification to ensure that we do not disclose your data to anybody who does not have the right or permission to receive it.
We may refuse to comply or charge a fee to cover the administration cost if the request is considered to be manifestly unfounded, excessive or repetitive.
If you think your data has been misused or that your personal data that we are holding has not kept it secure, or you wish to make a complaint, please contact us in writing at our registered address (Landscaping Direct Online Ltd, International House, 61 Mosley Street, Manchester, M2 3HZ) or via email (enquiries@landscapingdirect.co.uk) and we will endevaour to resolve your issue promptly.
If you’re unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO).
ICO
icocasework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm
Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF
Our website may contain links to other websites. If you follow these links to leave our site, you should note that we do not have any control over that other website and cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Any such sites are not governed by this privacy statement.
Similarly, embedded content on this site such as videos, images or articles provided by or linked from other sites may capture their own usage and other such data from you which is controlled separately by the Privacy Policy of that provider.